Digital Check-In & Guest Support for Apartments | Vabbi Connect
Digital check-in for apartments and villas allows property owners to simplify guest arrivals, reduce repetitive messages, and deliver a more professional stay experience. Vabbi Connect provides one centralized link for all essential guest information, combined with human guest support throughout the stay and smart automation of everyday communication.
Connect
Digital check-in that guests love.
Stress-free for hosts.
All guest information in one beautifully designed page, combined with human support and smart automation.
Guest management has never been easier
Vabbi Connect is a personalized digital guest page that is automatically sent before arrival.
It includes check-in instructions, house rules, maps, local recommendations, and integrated chat support — all in one place.
Connect
📱 Digital check-in
A dedicated web page or app for each apartment — guests receive all essential information in one place.
💬 24/7 chat support
Our team takes care of guest communication at any time of day.
🌍 Multilingual support
Available in Croatian, English, German, Italian, and additional languages upon request.
🗺️ Local recommendations
The best beaches, restaurants, activities, and hidden spots in your area.
⚙️ Automated messaging
Automatic delivery of the check-in link, instructions, and reminders.
⭐ Professional presentation
Fewer messages, less stress, and more 5★ reviews.
One simple link. Everything your guests need.
👉 Ideal for apartments, villas, rooms, and small hotels.
Highly customizable
How it works
⭐ How does Connect work?
1️⃣ The guest makes a reservation
2️⃣ They automatically receive the Connect link
3️⃣ All information and chat support are available in one place
4️⃣ Fewer messages, better experiences, better reviews
Less calling. Less explaining. Fewer complications — guests can plan their stay with ease.
Clear information = happier guests = better reviews.
💜 Why hosts love Connect
⭐ Fewer messages, more free time
Everything is explained in advance.
⭐ Professional presentation
ou look professional — even if you manage just one apartment.
⭐ Fewer mistakes and misunderstandings
Less confusion. Fewer problems. Lower costs.
⭐ Better reviews on Booking.com and Airbnb
⭐ Automation and a guest database
Automatic creation of a guest database for ongoing communication and future promotions.
⭐ “Guest Loyalty Program”
All communication goes through the Connect link
→ bringing guests back directly, without Booking.com commission.
Vabbi Connect Pricing
Clear packages. No hidden costs. Human guest support is available as an add-on or included in the 10% full management plan.
Digital check-in and AI assistant – ideal for owners who want a simple, clean setup.
- 1 apartment included
- Digital guide (check-in, Wi-Fi, house rules)
- AI chat assistant (24/7 informational)
- Hosting included
- Basic system maintenance
Best value option – we visit the property, document everything, and set it up for you.
- Up to 2 apartments
- Vabbi Connect + AI assistant
- 📸 On-site documentation
- 🗺️ Google Maps & local guide
- ✅ Review strategy (1st year included)
Turnkey solution – premium presentation with minimal owner involvement.
- Up to 3 apartments
- Everything from the Smart package
- 📷 Professional photography (local)
- Priority setup
- ✅ Review strategy (1st year included)
For 4+ apartments, villas, investors, and agencies.
- Multiple units in one system
- Custom automations
- Optimized pricing per apartment
- Dedicated account manager
- Priority support line
Complete property management including Connect and full guest communication.
- Vabbi Connect (Premium)
- AI chat assistant (24/7)
- ✅ Human guest support 24/7
- Airbnb & Booking.com profile management
- Pricing, calendar, reviews, and operations
| Feature | BASIC CONNECT | SMART CONNECT ⭐ | PREMIUM CONNECT | 10% MANAGEMENT |
| Included apartments | 1 | Up to 2 | Up to 3 | Custom |
| Digital check-in & guidebook | ✅ | ✅ | ✅ | ✅ |
| AI chat assistant (24/7) | ✅ | ✅ | ✅ | ✅ |
| Human guest support | ❌ | ❌ | ❌ (add-on) | ✅ 24/7 |
| On-site documentation | ❌ | ✅ | ✅ | ✅ |
| Google Maps & local guide | ❌ | ✅ | ✅ | ✅ |
| Professional photography | ❌ | ❌ | ✅ (local area) | ✅ |
| Review strategy | ❌ | ✅ (1st year) | ✅ (1st year) | ✅ |
| Guest communication handling | ❌ | ❌ | ❌ | ✅ |
| Owner involvement | 🔴 High | 🟡 Low | 🟢 Minimal | 🟢🟢 None |
| One-time setup | – | 189 € | 329 € | – |
| Yearly fee | 95 € | 95 € | 95 € | – |
| Pricing model | Subscription | Setup + subscription | Setup + subscription | 10% of revenue |
💡 Human guest support is available as an add-on for Connect packages.
All Vabbi Connect packages include AI chat assistance.
Human guest support is available as an optional add-on.
| Support Type | Included Apartments | Availability | Price |
| Day Guest Support | 1 apartment | 08:00–22:00 | 29 € / month |
| 2–3 apartments | 08:00–22:00 | 49 € / month | |
| 4–6 apartments | 08:00–22:00 | 79 € / month | |
| 7+ apartments | 08:00–22:00 | Price on request | |
| 24/7 Emergency Support | 1 apartment | Emergency only | 49 € / month |
| 2–3 apartments | Emergency only | 79 € / month | |
| 4–6 apartments | Emergency only | 129 € / month | |
| 7+ apartments | Emergency only | Contract only | |
| Full Property Management | Custom | 24/7 Full support | 10% of rental revenue |
Notes:
- Day support covers general guest communication (check-in, Wi-Fi, directions, questions)
- 24/7 support is limited strictly to emergencies outside 08:00–22:00
- Full 24/7 guest communication is included only in the 10% management plan
What if I have 5 apartments?
Contact us for a Custom offer. For 4+ units, we create a tailored plan with volume-based pricing.
Who does the photography in the Premium package?
Professional photography is included for properties within 40 km (Zadar area).
For more distant locations, travel costs apply or we work with a local partner photographer.
Can I upgrade my package later?
Absolutely. You can start with the Basic package, and if you later decide you don’t want to handle the setup yourself, you simply pay the difference to upgrade to the Smart setup (€189).
How does the AI Assistant work?
Our AI assistant knows everything about your property — Wi-Fi details, trash disposal, how to use the air conditioning, parking instructions, and more.
It responds to guests within seconds, 24/7, providing fast and accurate answers.